To request product info from our factory, please email us at with product model, replacement part or ops manual needed in the subject line, and your toasting application in the detail.   Our contact info via mail is below:

P.O. Box 880
Saco, Maine 04072
Phone: 877-854-8006
Fax: 207-283-8080

For literature requests, simply type "literature" in the subject line and submit your mailing or email address to receive your product.